50% off site wide // Closing down sale // Afterpay Available


Privacy Policy

S E C T I O N  1  –  W H A T  D O  W E  D O  W I T H  Y O U R  I N F O R M A T I O N ?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission we may send you emails about our store, new products and other updates.
If you believe that you did not opt-in to receive emails from us, you’re welcome to hit the unsubscribe button down the bottom of the email and you shall not received any further marketing emails from us in accordance with GDPR legislation.

S E C T I O N  2  –  C O N S E N T

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@theplannedduo.com 

S E C T I ON  3  –  D I S C L O S U R E

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

S E C T I O N  4  –  P A Y M E NT

When You use Our Website, cookies are placed on your computer, without these cookies, you might not be able to properly use the website. These cookies are temporary and automatically expire 20 minutes after you have ceased viewing the Website, this means that we do not keep a record of how you used our website and the cookies cannot be used to recognise you on subsequent visits to the website.

Our website is protected by Secure Socket Layer (SSL) encryption which encrypts any data sent through a secure area of the Website.
Any personal information entered by you must go through this secure area. In order for SSL to be effective, you must use an SSL compliant browser.If you are using Microsoft Internet Explorer, a locked padlock will appear on the right of the address bar when SSL is in use.

Our secure credit card payment system is powered by Square Up point of sale system.

When you make a payment to us using a credit card, we keep only the last four numbers of your credit card and its expiry date, in case we need to verify your account and identify you. This information is encrypted and stored securely within Square.

If you suspect that another person has made unauthorised use of Your credit card to purchase our products, you should notify us immediately and also notify your credit card provider in accordance with their rules.

S E C T I O N  5  –  T H I R D – P A R T Y  S E R V I C E S

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

S E C T I O N  6  –  S E C U R I T Y

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

S E C T I O N  7  –  A G E  O F  C O N S E N T

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

S E C T I O N  8  –  C H A N G E S  T O  T H I S  P R I V A C Y  P O L I C Y

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Q U E S T I O N S  A N D  C O N T A C T  I N F O R M A T I O N

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@theplannedduo.com